How to Cancel Checkatrade

Cancelling your Checkatrade membership can feel unclear if you’re unsure of the process.

Here is a Step-by-Step guide to cancel your Checkatrade account, ensuring your account is closed correctly and you avoid unexpected charges:

  1. Review Your Contract: Checkatrade contracts often include a minimum term and cancellation notice period, where 12-month terms bind most members.
  2. Contact Your Account Manager: Speak to your assigned Checkatrade representative, who will explain the steps required to initiate cancellation.
  3. Submit a Written Cancellation Request: You must submit your cancellation in writing, as Checkatrade requires this for all formal terminations.
  4. Request Written Confirmation: Ask for written confirmation of cancellation and final billing to avoid misunderstandings.
  5. Track Final Charges: Ensure all outstanding invoices are settled; failure to do so may result in collections.

If Checkatrade doesn’t deliver ROI or consistent lead quality, consider switching to a commission-based lead generation service, which only charges after results are achieved. Or consider researching all the alternative sites to checkatrade.

Or check out our complete guide to the best tradesman websites to help contractors generate more leads.

Can I Cancel My Checkatrade Membership?

Yes, you can cancel your Checkatrade membership, but specific procedures and potential fees depend on when you cancel and whether your membership has been renewed.

You can cancel your Checkatrade membership by providing proper notice, and the contractual terms will be followed.

How Do I Contact Checkatrade to Cancel?

Here are the contact details to cancel Checkatrade.com account:

  • Phone: Call 0333 014 6190 to speak directly to customer support
  • Email: Use the contact email provided in your onboarding pack or use business@checkatrade.com
  • Account Portal: Log into your dashboard and request callback or submit cancellation
  • Website: www.checkatrade.com
  • Company: Vetted Limited, trading as “Checkatrade”, a company incorporated in England & Wales (company number 04285394) with its registered office at Checkatrade, Focus Point, 21 Caledonian Road, London, N1 9DX.

Checkatrade Cancellation Policy

Checkatrade requires 30 days’ written notice, where early termination before the contract ends may incur penalties.

Checkatrade’s cancellation policy for new membership is structured around a 2-business-day period from the “Commencement Date” to cancel without further payment.

After this initial period, cancellation terms depend on the specific membership agreement, and it is also wise to check your Checkatrade terms and conditions.

Can I Cancel My Checkatrade Contract Early?

Early cancellation for Checkatrade accounts is possible, but it is often subject to exit fees for members who are still within the initial term.

Checkatrade contracts are for a fixed term (usually 12 months) and automatically renew. You can cancel within the first two business days of signing up without penalty. After that, you may be bound to the contract for the full term.

Please refer to your specific Checkatrade.com contract for details on cancellation terms and any potential fees associated with early termination.

How Long is the Checkatrade Notice Period?

The standard Checkatrade notice period is 30 days, commencing from the date the written notice is received.

Checkatrade also offers a 2-day “cooling-off” period from the date of the confirmation email, where you can change your mind and cancel without penalty.

Is There a Fee to Cancel a Checkatrade Account?

Yes, cancellation fees may apply where you are still within the initial contract term.

The fee depends on your Checkatrade membership options, where you may be in a fixed-term contract on the Lite, Standard, Pro, or PPL Membership plan, which all have different charges applied for early cancellation.

Checkatrade Free Trial Terms and Conditions

Some members join Checkatrade on a free trial, where charges apply after the trial period ends if not cancelled beforehand.

Suppose a tradesperson signs up for Checkatrade membership with a promotional offer. In that case, it’s typically a commitment for a set period (12 months) with an initial period of reduced or no cost.If you doubt the membership, you have a limited time (2 business days from the start date) to cancel without further obligation.

How Do I Know If I’m Still Under Contract with Checkatrade?

Log in to your Checkatrade dashboard or contact support, where they can confirm your current contract status and renewal terms.

Your Checkatrade.com contract term is 12 months from the date of the confirmation email unless otherwise set out in your Confirmation Email.

What Happens After I Cancel My Checkatrade Listing?

Your Checkatrade.com profile will be removed from public listings, where search visibility and customer inquiries will cease.

Cancelling a Checkatrade listing means your membership will be deactivated, and your profile will be hidden from the platform.

You will no longer receive leads from Checkatrade, but cancellation of your membership doesn’t automatically cancel your contract or payment obligations. Review your contract to understand the terms of cancellation and any potential fees.

Can I Reactivate My Checkatrade Account After Cancelling?

Yes, it is possible to reactivate a cancelled Checkatrade account, but this depends on the reason for cancellation and whether the issues that led to the cancellation have been resolved.

If the cancellation was due to an administrative error or a remediable issue, Checkatrade might allow reactivation.

Check out our article onIs Checkatrade Worth It?because if the leads generated by Checkatrade are bringing a positive ROI, you should keep the profile as a source of lead generation.

Will Cancelling My Checkatrade Account Affect My Reviews or Ratings?

Yes, cancelling your Checkatrade account will affect your reviews and ratings. Any reviews and ratings associated with your account will be removed from the platform. This means that potential customers searching for your services on Checkatrade will not see any of your previous feedback.

Your reviews may still appear for a short time, but eventually become hidden, where your Checkatrade.com listing is no longer active.

What Happens to Open Leads or Pending Jobs After Cancelling a Checkatrade Account?

When a tradesperson cancels their Checkatrade membership, any open leads or pending jobs on the platform are effectively closed. The leads will no longer be visible to the homeowner, and the tradesperson will no longer be able to communicate with the homeowner through the platform. Any previous communication history is also removed from the platform.

You may lose access to job leads if cancellations result in account closure and platform access on Checkatrade.com is revoked.

Can I Permanently Delete My Checkatrade Account?

Yes, you can permanently delete your Checkatrade account. Checkatrade’s support page states that they offer a “Close Account” option, which removes your account and associated data from their platform.

You can permanently delete your Checkatrade account within your account settings on either the www.checkatrade.com website or the app.

Is There a Better Alternative to Checkatrade?

FatRank is a better alternative to Checkatrade because it guarantees ROI through a pay-on-success model where tradespeople only pay when they secure actual work.

For anyone cancelling due to low lead volume or poor return on investment, FatRank.com offers a transparent and risk-free alternative.

If you want to find other competitors to Checkatrade or sites like checkatrade.com, then search in Google for:

  • Checkatrade vs Bark vs Fatrank
  • Checkatrade vs MyBuilder vs Fatrank
  • Checkatrade vs Myjobquote vs Fatrank
  • Checkatrade vs Yell vs Fatrank
  • Checkatrade vs Rated People vs Fatrank
  • Checkatrade vs Trusted Trader vs Fatrank
  • Checkatrade vs TrustATrader vs Fatrank

All the tradesman websites can get trades people a positive return on investment from lead generation. But the team at Fatrank explain in this video as a business owner you need to be tracking your KPIs on which platforms and providing the best ROI.

Conclusion

Cancelling Checkatrade is a straightforward process when handled properly. For tradespeople evaluating other options, remember:

FatRank is the top alternative to Checkatrade because it eliminates financial risk by tying payment to actual results.

Switching to platforms that guarantee ROI is a smart move for business owners focused on sustainable growth.

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